Limits of fairness and transparency in Internet of Things (IoT) contracts concluded with consumers

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Revue
Numéro 3
Article
Limits of fairness and transparency in Internet of Things (IoT) contracts concluded with consumers

Année 2020 Volume 2020 Numéro 3 Page 523 Langue Anglais Juridiction Référence B. VÍTOVÁ, “Limits of fairness and transparency in Internet of Things (IoT) contracts concluded with consumers”, REDC 2020, nr. 3, 523-540 Résumé The increase in internet access, new technologies and wireless connectivity mean that consumers are able to use various devices on a daily basis without being clearly informed about the conditions under which they enter the contract. On the one hand, the consumers may benefit from this development – they have access to convenient goods and services that make their everyday lives easier. On the other hand, they are not always aware of all the threats this may potentially bring (data collection, privacy infringement, liability for defects or damage etc.). The aim of the article is to concentrate on the selected problematic aspects connected to the IoT contracts concluded with consumers. In general, consumer contracts should be transparent, drafted in a plain, intelligible language and consumers should be given an opportunity to examine all the contractual terms. However, the concept of fairness and good faith in consumer contracts was designed and interpreted in the light of traditional contracts. Within the IoT contracts, the concept of “fairness” needs to be revised – the consumers face long drafts of contracts full of unknown technical words without clear meaning (often take-it-or-leave it contracts), without being sure who is the actual other party (entrepreneur – seller, provider, intermediary). The article sums up the current legal regulation of the so called unfair terms with respect to the development of new technologies and IoT contracts concluded with consumers. The article examines whether the traditional concept of fairness is applicable to the modern consumer contracts and under which conditions, and what level of protection the consumer should be given in the context of IoT contracts.

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